DAVID A
This was a great experience for a game. Until last update, this game became the same old can't win anything game. They offer a free tool box in ad spins but never get it. You use to be able to watch ads to the top of the ad spins. Not anymore no matter how many ads you watch it never reaches the grand prize. Now all I do is,lose down 95 trillion points and counting. Once out time for game change. And they say reach out to customer service? It doesn't exist
10 people found this review helpful
SpinX Games Limited
December 26, 2024
Hello David! Sorry for the issues you've encountered with Jackpot Wins. We understand your disappointment with the payouts. Our team is committed to improving the game and providing the best possible user experience. We encourage you to continue playing and discovering the various features and events in the game. Good luck and happy spinning!
Vanessa
I found it more engaging than others. I made several purchases but I uninstalled it when I had won a large amount of coins and they never loaded into my account. I contacted CS and they compensated me a measly amount but not the prize. After many months, I went back because I kept getting ads to get coins if I came back. I reinstalled and they once again cheated me, this time with Safe Wins. It took 5 days of emails, they finally gave me an answer with another measly amount of coins.
SpinX Games Limited
January 7, 2025
Hi there vanessa, thank you for your feedback. We're sorry to hear you're experiencing issues with the game. Please use the "Contact Us" button in the settings page to document and resolve your complaints.
Tony Joseph
So I bought a few coins every day and did ok, lots of nice wins, I thought "this is my home slot now" So today, I buy a few coins, play a bit, and I get a pop-up saying for a short time they will raise my max bet. What's funny is I bet well under max. But I thought if it were for a short time, they're telling me it'll be a loose slot, so I played at max bet. Needless to say, I'm broke, and in a record time. They had their "witch" come out to help, and I'd draw blank. I'd get free games and nodda
SpinX Games Limited
January 12, 2025
Hi there Tony, thank you for your feedback. We're sorry to hear you're experiencing issues with the game. Please use the "Contact Us" button in the settings page to document and resolve your complaints.